Privacy

Altreonix operates the website https://altreonix.com and provides website development, software solutions, and related digital services from India.

Questions or requests about this policy can be sent to [email protected].

Contact form. When you fill out our contact form, you share your name, email address, company name (optional), and project details such as type, budget, and timeline.

Project correspondence. During an engagement, we may receive project briefs, feedback, and other information you share over email or during the project.

Technical data. The site logs basic technical information when you visit: IP address, browser type, device type, and pages visited. We use Cloudflare Web Analytics, a privacy-first, cookieless tool, to measure site performance. We use Google Tag Manager solely to manage and deploy website tags and integrations; it is not an analytics service itself. Where legally required, services such as Google Analytics, Google Ads Conversion Tracking, and Microsoft Clarity will only load after you explicitly consent through our cookie banner.

Advertising data. We use Google Ads Conversion Tracking only to measure the effectiveness of our advertising campaigns and conversions, such as when you submit a contact form. Google may use cookies or similar technologies to attribute these conversions. We do not use this data for remarketing or audience building.

Outreach contacts. We may obtain business contact information from publicly available sources for relevant outreach. If you receive outreach from us, you can opt out by replying or using the unsubscribe link. We rely on legitimate interest for this outreach, balanced against recipient rights through immediate opt-out and non-retention of those who decline.

• To respond to inquiries and assess project fit.
• To deliver contracted services and communicate about milestones and deliverables.
• To issue invoices and process payments through third-party providers.
• To send relevant business outreach to companies matching our typical client profile.
• To improve site performance, user experience, and marketing efforts.
• To comply with legal obligations where they apply.

Legal basis. Under applicable data protection frameworks, our processing relies on:

• Contractual necessity for inquiries and delivering services.
• Legitimate interest for business outreach.
• Legal obligation for retaining records for accounting and tax purposes.

We do not sell, rent, or trade personal information.

We use a select group of third-party services to run our website and deliver projects:

• Cloudflare Pages and Cloudflare Workers for secure website hosting and form routing.
• Google Tag Manager, Google Analytics, Google Ads Conversion Tracking, and Microsoft Clarity for website functionality, analytics, and marketing measurement (subject to your consent).
• Google Workspace for email correspondence.
• SmartLead (or equivalent platforms) for business outreach.
• Stripe, PayPal, and Wise for payment processing and invoicing. We do not store payment card numbers or bank details directly.

Where applicable, international data transfers rely on Standard Contractual Clauses or equivalent safeguards. We do not share your information with anyone else unless required by law or with your explicit consent.

We use Microsoft Clarity to understand how visitors interact with our website. When you consent, Clarity may collect behavioral interaction data, including page views, clicks, scrolling, heatmaps, and session recordings.

This data helps us improve our website usability, performance, user experience, and marketing effectiveness. Sensitive information is masked where applicable to protect your privacy.

You can learn more about how Microsoft handles data by reading the Microsoft Privacy Statement.

The site uses browser localStorage to remember your light or dark mode preference and your cookie consent choice. This storage is strictly necessary for the website's functionality and does not require prior consent.

Where legally required, optional services such as Google Analytics, Google Ads Conversion Tracking, and Microsoft Clarity will only set cookies if you explicitly accept them via the consent banner shown on your first visit. You can withdraw your consent at any time using the "Cookie preferences" link in the footer.

• Contact enquiries: Retained for up to 12 months after the enquiry is resolved.
• Project communications: Retained for the duration of the engagement and where necessary afterwards.
• Accounting and tax records: Retained for up to 7 years to comply with legal obligations.

If you ask us to delete your information, we will do so unless retention is legally required.

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate information.
• Deletion: Request the deletion of your personal data.
• Data portability: Receive your data in a structured, machine-readable format.
• Withdraw consent: Withdraw your consent at any time, where processing is based on consent.
• Object: Object to certain processing activities, including outreach communications.

To exercise any of these rights, email [email protected]. We will respond within a reasonable timeframe. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

We take reasonable measures to protect the information we hold, including encrypted email, secure hosting, and utilizing PCI-compliant payment providers.

Access to client project data is strictly limited to those who need it for the work. While no system is perfectly secure, we handle all information with care and follow industry best practices.

Our services are not directed at individuals under 18, and we do not knowingly collect data from minors.

The site may contain links to third-party websites. We are not responsible for their privacy practices.

This policy may be updated periodically. The "Last updated" date at the top of the page reflects the most recent revision.

For any questions, contact [email protected].